Choose your operating model
Cloud Care for incident expertise. Managed Services for agreed day-to-day operations and improvement.
Explore our Cloud Care and Managed Services portfolio: service models, plan tiers, operational capabilities and the team behind them.
Plans & service-level agreements
See how Cloud Care supports your own operations team, and how Managed Services adds monitoring, routine operations and continuous improvement.
Cloud Care for incident expertise. Managed Services for agreed day-to-day operations and improvement.
Compare Cloud Care Standard, Enhanced and Premium with MSP Standard, Professional and Enterprise.
Review coverage, incident handling, service requests, maintenance, security and FinOps by tier.
Service desk, cloud operations, technical specialists and account management work to a shared service structure.
Your signed scope and service agreement define the services and commitments that apply.